Privacy Policy

Privacy Policy
Effective Date: February 21, 2025

Hueance (“we,” “our,” “us”), operated under Proshark Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By accessing Hueance, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you interact with us, we may collect personal details, including:

  • Name, email address, phone number

  • Billing address and payment details (processed securely by third-party payment providers)

  • Account login credentials

  • Any information you voluntarily provide during sign-ups, surveys, or customer support interactions

1.2 Non-Personal Information

We collect certain non-personal data automatically, such as:

  • Browser type, device information, and operating system

  • IP address and geographic location

  • Website usage data, such as page visits and interactions (collected via cookies and tracking technologies)

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and enhance our design services

  • To process payments and manage subscriptions

  • To improve user experience through analytics and personalization

  • To send service-related communications, updates, and promotional materials (with opt-out options)

  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Third-Party Service Providers: Payment processors, analytics providers, and cloud storage services that help us operate Hueance.

  • Legal Authorities: If required by law, to comply with legal processes or to protect our rights and users.

  • Business Transfers: In the event of a merger, acquisition, or business sale, your data may be transferred to the new entity.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, and we encourage users to take personal security precautions.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Update: Request access to your personal data and update incorrect information.

  • Opt-Out: Unsubscribe from marketing emails and promotional messages.

  • Data Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).

  • Restrict Processing: Limit the use of your data for specific purposes.

To exercise these rights, please contact us at info@hueance.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes are made constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Proshark Private Limited
Hueance 
info@hueance.com